VicBet App Review

A Solid Racing Offering & Decent Customer Service

Notable VicBet App Features:

  • VicBet App ‘Big Bets’
  • VicBet Customer Service
Pros
Cons
  • VicBet App Navigation
  • VicBet Customer Service
  • No search bar function
  • No search bar function

Welcome to this in-depth review of the newly released VicBet app, a mobile betting platform that I believe is creating some waves Down Under! Here, in this review, I will scrutinise its features, user experience, and the one aspect that often gets overlooked - customer service. And so, without further ado, let's uncover whether the VicBet app lives up to the hype and delivers a top-notch betting experience. Let's dive into the world of VicBet, punters!

Key Information on the VicBet App:

Website: vicbet.com.auCompany: VicBet
Year Founded: 1992 with operations begging in 2005Owner: Rodd & Tim Cleary
License & Regulation: Licensed and regulated by Racing Victoria Ltd (RVL) and registered by the Victorian Gambling and Casino Control Commission (VGCCC)Address/Headquarters: PO Box 34, Black Rock, Victoria 3193
Sponsorship Deals: N/ABanking Options: Debit/Credit Card, POLi, BPay, Bank Transfer
App Features: Impressive app usability and functionality along with a clean and effective design interfaceOdds Providers: VicBet/Generation Web
App Devices: Yes, available on both iOS and Android devices.Contact Information:
Live Chat [24/7 via VicBet app or website]
Phone Support [1300 126 126]
Email Support [[email protected]; [email protected]; [email protected]]

Full VicBet App Review

The VicBet app, in my opinion, is a more than decent app! Especially if you're a racing tragic like me, it’s a real treasure chest! Now I know it might not suit everyone, but for those of us who are mad about the racing, well I think it might just be our bread and butter! Best part? Well, the VicBet mobile app puts the excitement of the races right in the palm of your hand, anytime, anywhere!

But let me tell you upfront, the VicBet app is a thoroughbred, not a jack of all trades. You won't find any footy, cricket or rugby markets here. It's chockers with horse, greyhound and harness races from top to bottom. From local Aussie meets to the cream of the crop overseas, they've got it all! 

The standard markets are there along with exotics like quinellas, trifectas, and quadrellas. They've even tossed in a few extras like favourite vs the field, first four betting and individual horses head-to-head. So, if you're serious about your racing, well then, the VicBet app has definitely got you covered in my view!

As well as this, I have found that the odds on the VicBet app are not bad! I mean they might not be the best in the business, but they're definitely competitive in my view! And what's a real corker here, is that they've gone and done us a solid, showing the margin right down at the bottom of the page. 

What is the margin you ask? Well, this margin is the total winning chance percentage based on the odds of all the horses. It's a bit of a tell on how much dough the bookies are taking from each race - the higher the margin, the rougher the odds. Now, isn't that a handy bit of info to have?

Mind you, I do think that the VicBet app itself could use a bit of sprucing up! Navigating the race pages can be a bit of a slog, especially when you're trying to find the form of a horse. It's tucked away behind a 'Form Guide' pop-up. I personally think it would be quite a bit better if it was just under the horse's name. But hey, no biggie!

And all things considered; I really do think that the VicBet app is a more than decent one! Just pop in your VicBet login, and you're set to bet on the races anytime, anywhere. Plus, don't forget to check out the 'Big Bets' feature on the VicBet app – I have found that's where the real action is!

And while I am quite impressed with the VicBet app, I will note that it is definitely not perfect! No search bar, and the occasional crash can be a pain in the arse. But the VicBet customer service is a real lifesaver. Whether you ring them up, shoot them an email, or use live chat, they're available round the clock. Nothing like getting your questions sorted out straight away!

So, while it might be a bit limited for some, I nonetheless believe that the VicBet app has quite a solid offering! With a bit of a tweak here and there, and sorting out those pesky crashes, I really think that it could be one of the best apps for horse racing betting. So, grab your VicBet mobile app, and let's get punting!

VicBet App Advantages & Drawbacks

Righto, let's dive into the nitty-gritty of the VicBet app. And with that in mind – I think it is fair to say that no app is perfect, and VicBet is no exception in that regard. I mean of course it's got its high points, but there are also a few bumps along the way. So, without further ado, let's weigh up the pros and cons of the VicBet app:

VicBet App Key Advantages:

  • VicBet App Navigation: I have found that navigating around the VicBet app is a breeze! It's all clear as day and easy to find, making it quick to place a bet on the fly. This user-friendly layout is definitely a big plus in my book!
  • VicBet Customer Service: I think that the VicBet customer service on the VicBet app is more than decent! Whether it's a quick question or a sticky wicket, their team is always on the ball, ready to help out. And as a punter myself, I have found this to be a big plus, giving me peace of mind while using the app!

VicBet App Key Drawbacks:

  • No search bar function: While the VicBet app has a pretty user-friendly layout, there's a bit of a snag - it's missing a search bar function. This could be a bit of a downer, as having a search bar could really help punters find their races in a jiffy! So, it's not all smooth sailing, and this is something that could definitely be improved upon. 
  • Occasional Crashing of the App: While I have found that the VicBet app is usually quick as a whip, I will note that it does have a bit of a downside - it's prone to throwing a tantrum and crashing on occasion. I've noticed it's been improving lately, but it's still a bit of a bugger when you're in the middle of placing a bet, for example. Fingers crossed, they'll get it sorted soon, because it's definitely a bit of a drawback at the moment.

VicBet App Summary & Verdict:

And so, all in all, just like any punter's app out there, it is clear that the VicBet app has its wins and its losses. But, if you ask me, I definitely think it is a more than decent app which should keep plenty of punters out there satisfied!

VicBet App How To…

Curious about how to complete certain actions and processes on the VicBet app? Well, if that is the case then say no more! Follow along as we explore some of these ‘How To’ questions in more detail:

❓  How to Create an Account on the VicBet app?

Keen to get started and create an account on the VicBet app? Well, in good news for you, I have found that creating an account on the VicBet app is as easy as pie! Here's how to do it:

  1. Grab the VicBet App: For all you Apple lovers out there, head to the App Store, and if you're more of an Android user, Google Play's the place to go.
  2. Launch the VicBet App: Once you've got it on your phone, tap on the VicBet icon to kick things off.
  3. Hit ‘Join’: It's right there on the home screen, in the top right corner as you can see in the image below. Give it a burl!
  4. Fill In the Blanks: They'll ask for a few bits and bobs - your name, date of birth, and where you hang your hat. Make sure it's all above board!
  5. Check Your Email: VicBet will shoot you a confirmation email. Open it up and click the link to give your account the green light.
  6. Create Your VicBet Login: Choose a username and a password that'll stump any would-be intruders. You'll need these to log in next time you're using the VicBet mobile app.
  7. Load Up Your Account: If you're chomping at the bit to get betting, add some funds to your account. Just pop over to the 'Banking' or 'Deposit' section to do this.

And there you have it, you're good to go! You're now all set up to start placing your bets on the VicBet app. Best of luck!

❓  How to Place a Bet on the VicBet app?

So, you've got your VicBet account all set up and ready to go. Stoked! Now, I reckon you're itching to place your first bet, aren't you? No worries, follow these steps and you'll have your bet placed on the VicBet app in no time!

  1. Open the VicBet App: Get the app up and running on your device. Just tap the VicBet icon to get started.
  2. Log In: Use your VicBet login - that's the username and password you chose when you set up your account.
  3. Pick a Race: Browse through the racing options on the app. When you see a race you fancy, give it a tap.
  4. Choose a Bet Type: You'll see a range of betting options. Whether it's a win, place, or an exotic like a trifecta, for example, just pick the one that suits you.
  5. Select a Runner: Now it's time to choose your horse. Tap on the one you reckon has got the goods.
  6. Place Your Bet: Decide how much you want to bet and enter that amount. Then hit 'Place Bet' button and you're done!
  7. Confirm Your Bet: A screen will pop up showing the details of your bet. If it all looks good, confirm it.

And that's all there is to it! You've now placed a bet on the VicBet mobile app. Happy punting!

❓  How to Withdraw Winnings from the VicBet app?

Alright, you've placed your bet and luck's on your side – you've won! Now, you're probably wondering how to get your hands on those winnings. Don't stress, punter! Follow these below steps and you'll be withdrawing your winnings from the VicBet app quicker than a kangaroo on a trampoline!

  1. Launch the VicBet App: Tap on the VicBet app icon to get it up and running on your device.
  2. Log In: Enter your VicBet login details - the username and password you set up when you created your account.
  3. Go to 'Banking' or 'My Account': You'll find one of these options in the app's menu. Give it a tap.
  4. Select 'Withdraw': This option should be right there in your account or banking area.
  5. Enter Withdrawal Details: You'll need to specify how much you want to withdraw. Remember, you can only withdraw real money, not bonus bets or credits!
  6. Confirm Withdrawal: Once you've entered the amount and chosen your withdrawal method, hit 'Confirm'. You might have to enter a few more details depending on your chosen method.
  7.  Wait for Processing: Your withdrawal request will now be processed. Keep in mind that it might take a few days for the money to appear in your account, depending on the method you've chosen.

And there you go, you've successfully requested a withdrawal from the VicBet mobile app. Enjoy your winnings, and here's to many more!

VicBet App Features

Okay! Let us have a squiz at some of the standout features on the VicBet app, shall we? This little beauty of an app has more than a few tricks up its sleeve that make it a more than decent app in my view. From impressive the 'Big Bets' function to top-notch customer service, it's all about enhancing the punter's experience. So, let's dive right in and see what makes the VicBet app tick!

VicBet App ‘Big Bets’ Feature

Alright, punters! One feature of the VicBet app that I really reckon deserves a shout-out is the 'Big Bets' function. This little ripper lets you keep an eye on the big money bets that are coming in. Now, I don't know about you, but I reckon it's always interesting to see where the high rollers are putting their dough!

And if we delve into this feature more, if you wish to access it yourself, well then, all you need to do is use your VicBet login to access your account and head straight to the 'Big Bets' section. Not only is it a bit of a lark, but it gives you the inside scoop on market trends, showing you which nags are drawing the big bucks. So, it's not just fun and games, but it could also help you snag a winner, and that's what we love about it!

All in all, I'd say the 'Big Bets' feature is a great addition to the VicBet app. It adds a bit of extra excitement to the racing experience, and I reckon it's well worth checking out. So, next time you're on the VicBet app, give 'Big Bets' a go. You might just find it's a real winner!

VicBet App Customer Support

Now, let's have a chat about the customer service on the VicBet app! I've got to say, it's a real standout for me. I mean, having 24/7 customer support is already a good deal, but VicBet takes it up a notch by offering live chat, phone support, and email assistance, all around the clock! Talk about being spoilt for choice, eh?

I reckon having a bit of a query or needing a hand with something while using the VicBet mobile app is pretty normal. But, with VicBet's top-notch customer service, you can sort it out quick-smart, no worries! Just use your VicBet login to access the app, and you'll find help just a click or a call away.

Live chat, in particular, is my favourite. It's quick, it's easy, and you get answers straight away. Just head to the ‘chat’ option like you can see in the image below on your VicBet mobile app and you’ll be in contact with the VicBet support team in no time!

I have found that the phone support isn't half bad either - friendly folks on the other end who know their stuff. And if you prefer putting it in writing, the email support is there for you too. Just press on the top left drop-down menu option and select the ‘Contact Us’ button like you can see in the image below – you'll be on your way to connecting with the VicBet support team in a jiffy!

And so, in a nutshell, I think that VicBet really delivers when it comes to customer service on their app! It's a quality that sets them apart, and it makes the overall betting experience with VicBet just that bit better in my view. So, for anyone looking for a bookmaker app that truly values its punters, I'd say the VicBet app a more than decent shout!

VicBet App Betting Offering

Okay, punters! Let's go into a bit more detail about what you can actually punt on when using the VicBet app. Now, this isn't the place for footy or cricket - VicBet's all about racing. But don't you worry, I think they've got more than enough to keep you entertained!

  • Horse Races: If you're a fan of the ponies, the VicBet mobile app has got you covered! All the local and overseas meets are right there at your fingertips.
  • Greyhound Races: Not just for the horses, the VicBet app offers a great range of greyhound races to bet on too. Try your luck on the dish lickers!
  • Harness Races: If you're into the trots, the VicBet mobile platform will sort you out, offering a solid lineup of harness races to pick from.

Now, let's have a squiz at the types of bets you can place on the VicBet app:

  • Win/Place Bets: These are your bread and butter. VicBet gives you the choice of fixed price or tote, depending on what you're after.
  • Exotic Bets: Feel like spicing things up? You've got your quinellas, exactas, trifectas, and first four options.
  • Same-Race-Multi Bets: Fancy a multi within a single race? With the VicBet app, it's all possible!
  • Multi Bets: With VicBet, you can place a punt on a horse in one race, then another in a different race, all in the same bet. It's a cracker way to up the excitement and potentially rack up a bigger payout!
  • Bespoke Bets: If you're feeling a bit more adventurous, you can try something different like a 'favourite vs field' bet, an 'odds vs evens' bet, or a head-to-head bet between two specific horses.

And there you have it, mates! With the VicBet app, you're never short of opportunities to have a flutter. And while it is only racing offered on the VicBet mobile platform, I nonetheless think the betting opportunities are more than decent! So, what are you waiting for? Get your VicBet login sorted and start punting today!

VicBet App Banking:

DepositingCredit/Debit Card, POLi, BPAY, Bank Transfer
WithdrawingBank Transfer

When it comes to banking on the VicBet app, I have found it to be a pretty decent offering! Sure, it may not be the flashiest aspect, but it’s crucial for betting and collecting your hard-earned winnings.

Starting with deposits, as you can see in the table above, the VicBet mobile platform offers a few easy options. Credit/Debit Card and POLi are my top choices - they're straightforward and your funds hit your account in no time. If you prefer, you can also use BPay or Bank Transfer. Just remember, these methods aren't as quick as the first two.

On the flip side, when it's time to pocket your winnings, the VicBet app offers a Bank Transfer method. While the deposit is immediate, withdrawals do need a bit of patience due to banking clearance. You can expect to wait 24-48 hours, which is pretty standard.

And so, overall, I believe that the VicBet app banking stacks up pretty well against its competitors! It might not have a vast array of options, but it ticks the necessary boxes. And with a user-friendly interface and a minimal $1 deposit, it's as accessible as they come. All you need are your VicBet login details, and you're good to go!

Customer Support on the VicBet App

Live Chat [24/7]Available on iOS and Android devices
Phone Line [24/7]Phone Support [Office]: 1300 126 126
Phone Support [Tim Cleary Mobile]: +61 433 339 347
Email Support [24/7]Verification Email:  [email protected]
Account Enquires: [email protected]
General Enquiries:  [email protected]
Post [24/7]PO Box 34,
Black Rock, VIC 3193

As I have touched on earlier in this review, I think that at the heart of the VicBet mobile experience is their more than solid customer service, easily accessible via the VicBet app. This Aussie-run platform is committed to addressing your concerns, however big or small!

The VicBet app customer service features 24/7 live chat support as you can see in the table above. It's just a tap away on your screen, like you can see in the image below, ready to assist you anytime, even at odd hours.

And in addition to live chat, the VicBet app also empowers its users with a direct phone support line. Ideal for those who value immediate, person-to-person dialogue, this feature assures speedy resolution of your concerns. Plus, on the other hand, the VicBet app also includes email support, for which I have found to be particularly useful when you need to forward documents to the VicBet team, for example. A simple email, and you can breathe easy, waiting for their prompt response.

To utilise these services, simply navigate to the drop-down menu located in the top left of your screen and select 'Contact Us', like you can see in the image below. 

All in all, I believe that the VicBet app provides not only an exhilarating betting journey, but also a decent customer service offering! I will also note here that I think this support service is further enhanced by their consistently courteous and genuinely helpful support staff, as I have personally experienced.

Promotions & Bonuses on the VicBet App

Keen to learn more about VicBet promotions? Well, unfortunately under Aussie regulations, VicBet isn't allowed to advertise promotions or bonuses on the VicBet app or website to folks who aren't active account holders. It's all above board!

So, if you're keen to peek at any VicBet specials, you'll need to have your VicBet login at the ready with an active account! And with that in mind, just click on the image below to either log in or sign up. Once you're in, you can start exploring the potential bonuses and promos on offer with VicBet!

Is the VicBet App Legal & Safe?

You can bet your bottom dollar they're legal! At MyBettingAustralia, we're all about doing our due diligence and only ever reviewing and recommending betting sites that are 100% legal and above board in the great land of Oz.

With that being said, you can rest easy knowing VicBet in Australia ticks all the legal boxes! They've been given the green light by none other than Racing Victoria Ltd (RVL), one of the top authorities in the game. Plus, they're fully registered by the Victorian Gambling and Casino Control Commission (VGCCC). So, when you're having a punt with VicBet, you can do so with total peace of mind!

FAQs about the VicBet App

Ready to delve a bit deeper into the nitty-gritty of the VicBet app? Well, if that is the case then you are in the right spot! Below, I've collated some common queries and their answers to help clear up any lingering questions you might have about the VicBet app and platform. Let's crack into it!

What is VicBet app?

The VicBet app is a mobile betting application focused on horse, greyhound, and harness racing, offering an easy, convenient way to place bets for Aussie punters

Is VicBet App legit?

Yep, the VicBet app is legit! VicBet is licensed and regulated by Racing Victoria Ltd and the Victorian Gambling and Casino Control Commission in Australia

Who is VicBet App owned by?

The VicBet app is owned by Rodd Cleary and his son, Tim Cleary. These Australian bookmakers are known for their strong reputation in the betting industry

Does VicBet App offer cash out?

At the time of writing, the VicBet app does not currently offer the chance for users to cash-out from their bets