While I wouldn’t personally be labelling BoomBet as a household name just yet, their founding company has been around since the late 90s and with that comes vast experience in the Australian betting industry.
For starters, I have found that the BoomBet sign-up process is quite a streamlined and simple one! The whole onboarding process should only take a couple of minutes and everything is clearly explained in terms of what you need to do as a user who is signing up.
And once you have created your account, I am sure you might be curious to explore the BoomBet app or website.
Well, in my experience I have found the website to be quite an impressive one! Users are greeted with a sleek homepage, like in the screenshot below, that can take you anywhere you want to go on the site in a matter of seconds. I have found that the BoomBet site is easy to navigate through and loading times are quick, and in addition to this, I have also rarely experienced the website lagging or crashing.
And in a similar fashion, I believe the BoomBet app is also a great offering that this bookie has! Just like the website, the BoomBet app is easy to navigate through and, in my view, the user interface and experience are at quite a high level. You are greeted with a similar homepage on the app, albeit on a smaller scale to cater for the smaller screens of mobile devices.
All in all, I think both the website and the Boombet app are at quite a high standard, and I believe this is an increasingly important offering to have down pact considering many rival bookies out there are striving to provide users with a good platform experience.
Moving on, in terms of sports coverage, I would say that BoomBet can be considered good but not amazing in this regard. I mean they have the basics covered with different betting markets for the most common Australian and International sports, such as the AFL, NRL and EPL, however, where I feel they fall short is in their offering of unique sports and advanced features. At the time of writing, BoomBet was missing fairly common betting features such as a cash-out option, and as well as this, they lack markets pertaining to some of the more niche sports and competitions out there.
And with this in mind, it led me to uncover that BoomBet seems to be more focused on its racing offering. I have found that BoomBet features an excellent range of bet types for racing, and as well as this, they provide users with detailed knowledge when it comes to runners that are racing in different events. So, all things considered, while this might not be the best bookie in terms of their sports offering, BoomBet have certainly done well in terms of their racing section of the platform!
And while you might be a bit more across the sports and racing that is offered with BoomBet now, I bet you are still wondering how their betting odds might compare to some of their rivals? Well, in my experience I have found that BoomBet odds are quite competitive across the board, and of course, this is a big tick in their favour!
So now that you are across a lot of the basics with BoomBet Australia, let's talk about the banking options with this bookie!
In terms of depositing, users are presented with a few different options here including a debit/credit card option, POLi, BPay and a bank transfer option, whereas for withdrawals, this can only be done through a bank transfer, and typically takes 1-3 business days to be completed. While I would say these selections are toward the lower end of the pack in terms of the Aussie betting scene, it is nonetheless good to see that the basics are covered here with BoomBet!
Moving on, I have found that the customer support offering with BoomBet Australia is quite an impressive one! BoomBet features the two most utilised customer support options in a live chat function and a phone support line. As well as this, BoomBet also provides users with a fairly unique support service in that users can seek help via BoomBet social media accounts like Twitter and Facebook. And of course, for those more convoluted and longer questions or inquiries, BoomBet provides users with an email support option.
So, in taking this all into account, I believe the BoomBet customer support offering is quite good, and this is only enhanced by my friendly and helpful encounters with support agents. I will note, however, that all of these support options are available from 8am to 10:30pm, seven days a week, so I think there is definitely room for improvement in terms of their availability in this space!
Lastly, I feel it necessary to mention some of the key drawbacks I have come across when undertaking this BoomBet review. Unfortunately, BoomBet is without any live streaming or live betting services, and while I don’t think this is a dealbreaker for all punters out there, it is nonetheless a key absence from the overall BoomBet offering. Adding to this, while far from the worst in the industry, BoomBet can certainly improve its offering and versatility in terms of sports and betting markets, something that is a focus for many of its competitors out there.
Nonetheless, however, I think BoomBet Australia is a solid bookie with a nice all-around offering and I think many punters out there will be quite satisfied if they decide to bet with BoomBet!