Let me start off by saying that, right off the bat, do not be fooled! Just because PlayUp Australia only entered the betting scene back in 2019, that does not mean they are with a weaker offering simply due to them having ‘less experience’.
Of course, there are areas for improvement, just as there are with every bookie out there, but to be honest, in my opinion, I actually feel as though their offering is of a high standard in an overall sense! So, without further ado, let’s find out why!
For starters, I have found the onboarding process to be a swift and simple process with PlayUp Betting. Setting up an account to get on the punt should take you less than 2 minutes and after following the prompts to verify your account, well, boom, you are ready to go!
Once you have an account created, you might want to explore the website or mobile betting app offered by PlayUp Australia. I have personally found that the PlayUp website is a good one! When on the site I found it quite simple to navigate through, allowing me to find different features across the site in a streamlined way. As well as this, I had no issues with loading times, making for a fast and efficient experience when on the PlayUp website.
Similarly, the PlayUp app, which seemingly mimics the PlayUp website, albeit on a smaller, mobile screen, is also a great offering in my opinion! You should be able to find everything you would on the website, but on a mobile app instead and I have personally found that, like the site, it has quick loading times and is easy to navigate through.
Overall, I feel the website and mobile offering are certainly a tick in PlayUp’s favour and a tick that some of their competitors haven’t yet been able to live up to!
Moving on, I would be remiss if I did not mention one of my personal favourite features with PlayUp Australia, which is the PlayUp Playbook! I have found that the Playbook is a nice resource that can be utilised by punters to help inform betting decisions. While I would personally never recommend using such a resource in isolation, I definitely feel as though the Playbook can enhance punters betting experience with PlayUp!
Now that you are across the PlayUp betting platform and some of its features, it might be time for you to look at the banking options with PlayUp.
In terms of depositing funds, this is a fairly streamlined process and it can be done through a few different methods. I have found that the most common method amongst punters in this sense is through a credit/debit card and PlayUp has this covered along with a POLi option, a bank transfer option and a Cash in-store option. As for withdrawals, PlayUp are somewhat limited in this sense as users will find the only options here is through a bank transfer.
While the variety of options here, specifically in terms of withdrawals, is by no means at an industry-leading level, I nonetheless feel as though it is more than enough to keep most punters out there satisfied!
In continuing on with this PlayUp betting review, I feel as though I have to talk about PlayUp’s customer support offering. The offering in this space is of a very high standard in my view, where users are provided with three options as a means to contact PlayUp support.
The first and most popular of these, which is the PlayUp live chat, is a great feature that allows users to get in contact almost instantly with a PlayUp support agent. Along with this, phone support is also available and I have found this to be another great support tool offered by PlayUp. And for those with longer questions or those that need to send through files, well then PlayUp also offers email support for these more convoluted queries!
While it is great to have all these options, what is even better in my view is the fact that these services are available 24/7, and in my experience, support agents are often very friendly and helpful! All in all, this makes for a great customer support offering and one that is, in my opinion, among the best in the industry!
Lastly, I feel inclined to mention some of the key drawbacks I have come across when undertaking this PlayUp betting review. Unfortunately, PlayUp Australia is without any live streaming services, and while I don’t think this is a dealbreaker for most punters out there, it is nonetheless a key absence from the overall PlayUp offering. As well as this, while far from the worst in the industry, PlayUp could certainly improve their offering and versatility in terms of sports and betting markets, something which some of their biggest rivals already have down pact.
Overall, however, I feel as though PlayUp is a great betting platform and one which has shown great growth in such a small amount of time! Ultimately choosing the right bookie for you is a personal decision, but I definitely feel as though PlayUp will appeal to many punting enthusiasts out there!