Bet365 Australia Betting Review

Bet365 Logo for review
One of the biggest and most prominent bookmakers in Australia
Great Cash-Out Offering & Streaming Offering
  • Betting Variety
  • Banking Options
  • Mobile experience
  • Betting Experience
  • Customer Support
Total score

Bet365 Features

  • Fixed betting odds
  • Betting market versatility
  • Live betting
  • Live streaming
  • Fixed betting odds
  • Live streaming
  • Live betting
  • Platform experience
  • Minimum withdrawal of $20
  • Reputation to exclude winning punters
By:Lachlan Malek

Bet365 Review

Bet365 is one of the biggest bookmaking companies on the planet, having been established in Britain back in 2000. They entered Australia’s virtual shores 12 years later, and have unsurprisingly developed into one of the nation’s most popular bookmakers ever since!

As we delve into this Bet365 review, I look forward to providing you with details on everything that you need to know about this global betting giant, including its strengths, weaknesses, notable features and much more. So, without further ado, let's get into it!

Bet365 Profile

Website: Denise & John Coates, Daniel Moran (CEO)
Year Founded: 2000Address/Headquarters: Darwin, Northern Territory
License and Regulation: Licensed and regulated by the Northern Territory racing commissionSponsorship Deals: None
Features: Variety of betting markets, competitive betting odds, cash-out offering, live streaming and live bettingBanking Options: Credit/Debit Card, Bet365 Mastercard, Apple Pay, PayID, PayPal, Paysafecard, Flexepin, Click-to-pay, Bank Transfer
App Devices: Yes, available on iOS and Androaid devicesOdds Providers: Bet365
Contact Information:
Live Chat Function (via Bet365 app or website)
Phone Support (1800 200 365)
Email Support ([email protected])

Bet365 Australia Review 

As one of the biggest bookmakers going around, it should be of no surprise that Bet365 offers a great all-around product for its users. While, just like with every bookie out there, Bet365 are with certain drawbacks to its overall offering, I nonetheless believe that Bet365 should keep most punters out there satisfied, and without further ado, let's find out why!

Once you have created an account with Bet365, which is quite a quick and simple process might I add, you will be greeted with the unique interface of this bookie, whether on the Bet365 website or the Bet365 app. 

And while I would say that the Bet365 platform layout is certainly tailored to the more experienced punters out there, I definitely feel as though the less experienced punters can still enjoy the Bet365 experience! I have found that loading times are quick and there is minimal lagging or crashing when using either the Bet365 website or app and of course, this is always a positive!

Moving on, I have also found both the Bet365 app and the website to be fairly easy to navigate through, especially if you have a bit more punting experience under your belt! And with this, I was able to locate the live betting function fairly easily, as you can see in the screenshot below. This has also helped me to uncover how to live stream certain events when using the Bet365 platform!

However, in order to access these features, Bet365 users will need to ensure that they either have funds in their account or that they have an active bet that has been placed in their account, and with this in mind, I couldn't think of a better time to talk about Bet365 banking options!

In terms of depositing, I believe Bet365 Australia has a great offering in this space! As you can see in the screenshot below, Bet365 has over 10 different deposit options, almost all of which will see funds land in your betting account instantly. 

bet365 full review2.webp

And while the minimum deposit is typically at $10 for these options, I nonetheless believe that there is more than enough here to keep all different types of punters satisfied!

Moving on to withdrawals with Bet365, there is one common question that always comes up - how long does bet365 withdrawal time take in Australia? ➡️ 

I believe it is much of the same here where users are presented with a versatile range of withdrawal options as you can see in the screenshot below. Typically, I have found that when using the more traditional withdrawal options like through a credit/debit card, this will take anywhere between 1-5 business days to be processed. 

While this is common amongst most Aussie bookies, what I feel gives Bet365 the edge here is the fact they have their own Bet365 card that can be used for both deposits and withdrawals. Withdrawals are instant if a user opts to use this method and I believe that this is a big tick in Bet365’s favour, something many bookies out there are still yet to master!

Now let's move on and discuss the customer support offering with Bet365 Australia! There are a few different ways that users can get in touch here, and I have personally found that the most common of these is either through the Bet365 live chat or through their phone support. And if you have a more complex problem or issue that might require the sending of a file, well this can also be done with Bet365 through their email support contact. 

What I have found to be particularly good about this offering is that, to my understanding, support agents with Bet365 are typically quite helpful and friendly! All in all, I think the support offering with Bet365 is quite an impressive one, and the fact it is 24/7 is an added bonus that will be sure to satisfy plenty of punters out there!

Overall, I believe that the overall offering with Bet365 Australia is a more than solid one! Not only do they cover the basics quite well, but they also have quite an exhaustive offering that has many different features which most of their competitors haven’t yet mastered.

Bet365 Scores

  • Betting Variety ⭐⭐⭐⭐  Very impressive! I have found that Bet365 have an exhaustive and versatile offering in terms of sports and racing available on their platform.
  • Platform Experience⭐⭐⭐: I would say that the Bet365 platform is certainly more suited to the more experienced punters out there, but nonetheless, I think that with time punters will get accustomed to the unique platform layout with Bet365. I will also note that lagging or crashing on the site is extremely rare and this is always a positive!
  • Customer Support⭐⭐⭐⭐: I believe that the customer support offering with Bet365 is quite good! I think they have the basics covered quite well and all services are operational 24/7, and this is always a bonus! While I have found that agents aren’t always the most accommodating, I nonetheless feel as though this is a solid offering.
  • Banking Options⭐⭐⭐⭐⭐: I think the banking options with Bet365 are more than decent! Users have a versatile range of options for both depositing and withdrawing, including Bet365’s very own card that allows for instant withdrawals.
  • Payout Speed⭐⭐⭐⭐⭐: Impressive! Bet365 has a variety of different withdrawal methods, but for users looking to gain instant access to winnings, well this can be done through Bet365’s very own card! As well as this, there is a PayPal option which typically processes funds within 24 hours, and there are also other options like through a credit/debit card and this typically takes between 1-5 business days.
  • Security⭐⭐⭐⭐⭐: No issues here! Bet365 Australia is licensed and regulated by the Northern Territory Racing Commission, and their site also uses a 256-bit DigiCert SSL encryption to secure data going to and from the site.

Bet365 How to

How can I sign up with Bet365?

Looking to sign up with Bet365 after hearing a bit about them? Say no more! Follow the below steps and your account will be created in no time!

  • Once on the Bet365 site, hit ‘Join’ in the top right-hand corner.
  • From here, simply input your basic details into the boxes provided such as your name, age and username.
  • After this, hit the ‘Create Account’ button and boom! Your account has now been created!

Bet365, how to deposit?

With your Bet365 account created and ready to go, I bet you are wondering how to deposit funds and get punting? Follow these steps and your account will be with funds in no time!

  • Click the ‘Deposit’ button in the top right-hand corner of your screen.
  • From here, select your desired deposit method from the listed options.
  • After this, enter your deposit amount and 
  • You can select the confirmation prompt toward the bottom of your page after this and you should be ready to go with money in your account!

How do I place a bet with Bet365?

Now that you have created an account with funds in it, I can imagine you are wondering how to place a bet with Bet365? Well, you can do this by following the steps below:

  • Identify the market with which you wish to place a punt, and from here select the accompanying odds. 
  • After you have done this, your selected market will appear at the bottom of your screen in what is called a ‘bet slip’.
  • From here, insert your desired stake into the necessary box and then click ‘Confirm’, and then bang, your punt is on! 

An Overview of Bet365 Advantages and Drawbacks

Every bookie is with both its advantages as well as drawbacks against its overall offering, and this is much of the same with Bet365. Below you will find different advantages I have personally found pertaining to the overall Bet365 offering, as well as drawbacks that I feel limit their overall offering somewhat. Take a look! 

👍Bet365 Advantages: 

  • Fixed Odds: Applicable to both their racing and sports offerings, I believe that the odds punters will find with Bet365 are at quite a solid level! I have especially found that Bet365 odds for the more common markets like a Moneyline punt, for example, are at a good level when compared to different key competitors out there.
  • Live Betting: Having a live betting function is an advantage in its own right, but I think Bet365 have done very well in making this offering a good one! As per Australian regulations, punters will have to call up in order to place a live bet and I believe that Bet365 have made it as swift a process as possible to do so!
  • Live Streaming: Like with live betting, the ability for punters to have this feature available to them is already a positive! I have found that Bet365 covers a decent range of sports and competitions in terms of its live streaming offering, so as long as you have an active Bet365 account with funds in it, well then this will be available for you as a Bet365 punter! 

👎Bet365 Drawbacks: 

  • Platform Experience: I personally believe that the platform experience with Bet365 is somewhat of a drawback against their overall offering. While I haven’t experienced much lagging or crashing while using the Bet365 platform, I have personally found it somewhat challenging to locate everything you might need while on the platform, and I can imagine it would be a similar case for inexperienced punters out there!
  • Minimum withdrawal of $20: While I don’t think this is a dealbreaker per se, a minimum withdrawal of $20 at Bet365 is nonetheless at a higher threshold than you would see with most other Aussie bookies out there, and hence, there is definitely room for improvement in this space!
  • Reputation to exclude winning punters: While this isn’t exclusive to Bet365, they have nevertheless garnered a reputation for restricting or banning winning punters, as well as limiting the returns on certain winning punts. This is certainly a mark against their overall offering and it is something that could turn away some punters out there, especially the more experienced ones!

👨‍⚖️Bet365 Summary & Verdict: 

Overall, it is clear that, like with every bookie out there, Bet365 Australia are with both advantages and drawbacks to its overall offering. What might be a notable drawback for you as a punter could very well be something of insignificance to someone else! So, with that being said, I believe it is ultimately up to you as a punter to determine whether Bet365 is right for you, but in my view, they certainly are a more than solid bookie! 

Bet365 Website & Mobile Experience

Both the website and Bet365 app are decent without being industry-leading in my opinion. What I will say, above all else, is that I believe the Bet365 platform is designed to cater to the more experienced punters out there, and with that, I think punters who are a bit newer to the scene may feel a bit overwhelmed when browsing through the Bet365 website or app.

Nevertheless, for any punters looking to explore the Bet365 offering, to start with they will need to create an account, and I have found this to be a rather simple and streamlined process whether done through the Bet365 app or the website. The Bet365 website can be located via a simple Google search online, whereas users can find the Bet365 app available for download either through the App Store or the Google Play Store, depending on whether you have an iOS or Android device.

Once you have created your Bet365 account, following all the prompts necessary, you will then be greeted by the Bet365 homepage as you can see in the screenshots below.

Now that you have entered the homepage, it is time to start browsing through the Bet365 platform in order to get comfortable with it! 

While I do think it is a fairly streamlined process in terms of locating specific sports and competitions when browsing through Bet365, this of which is only aided by the inclusion of a search bar, I believe it is a bit more complicated in terms of locating a specific market with which you wish to punt on. 

The interface and layout of both the Bet365 app and website are unique in that you won't find it with any other bookies out there, and I personally think this is both a strength and a weakness when it comes to the overall Bet365 offering. As I pointed out before, the unique design here might appeal to the more experienced punters out there who know their way around different markets and whatnot, however, for the less experienced bettors it may be an overwhelming and confusing experience. 

And in addition to this, when on either the Bet365 website or app, I have personally found it unnecessarily laborious to locate customer support, and of course, this might only exacerbate an overwhelming experience that some of the less experienced Bet365 users might already be facing. 

Nonetheless, however, I do believe the Bet365 website and app are both at quite a decent standard! Loading times are quick along with the ability to place a punt – you can get this done in mere seconds! And as well as this, I believe the inclusion of a search bar makes it a fairly simple process when it comes to locating a specific sport or event, and even more importantly, I have rarely experienced any lagging or crashing on either the Bet365 app or website.

Important features with Bet365

Fixed Betting Odds

While of course, it will vary from sport to sport, and event to event, I have nonetheless found that the odds on offer with Bet365 are, for the most part, quite impressive! I would actually say that they are somewhere toward the top of the back when it comes to Aussie bookies and their odds and this is always something that will leave punters satisfied!

Odds Drift Protector

Bet365 Australia also has a feature known as an ‘odds drift protector’. This feature essentially allows for a punter to place a bet on an Aussie horse race, and if the price at the jump (final official price) is greater than the price you took, well then Bet365 will pay you out at the final official price odds! And of course, this offer is only available to eligible Bet365 users so be sure to check your account to see if you have this feature accessible to you!

Live Betting

Bet365 live betting is an available feature to all Bet365 users, and I personally believe that it is one of the better live betting offerings out there! Bet365 has an exhaustive range of sports and markets to live bet on, but in line with Australian regulations, all users are required to call up to place a live bet meaning it cannot be placed online with Bet365.

Live Streaming

Bet365 live streaming is a feature that will be sure to satisfy plenty of punters out there! Simply head to the ‘in-play’ section toward the top of your screens when on the Bet365 website, or toward the bottom of your screens on the Bet365 app, and here you will find a fairly extensive list of races as well as sports in which you can live stream with Bet365. I will note, however, that in order to gain access to these live streams, users will need to either have funds in their Bet365 account, or they will need to have an active bet in their account.

Banking Options

The banking options with Bet365 are impressive, to say the least! While they have the basics and the more niche options covered like a credit/debit card option and a PayPal or eWallet option, for both depositing and withdrawing, they also have their own Bet365 card! I have personally found this to be incredibly useful as it enables users to gain access to winnings instantly, whereas, with most other withdrawal options out there, they typically take between 1-5 business days to be processed. 

Bet365 Sports Offering

The sports offering with Bet365 Australia is more than decent in my opinion! Bet365 features over 35 different sports that are available for users to punt on and this is certainly toward the top of the pack when it comes to Aussie bookies and their sports available for punters to bet on.

What is even better is that within these sports, there is often an extensive range of competitions as well as markets in those competitions for users to punt on. For example, if I am to enter the sport of ‘Basketball’ on the Bet365 platform, I will hereafter be greeted with a whopping 16 different basketball competitions, ranging from the more mainstream ones like the NBA and the Euro Basket to the less popular ones like the Ugandan NBL as well as the Philippines NCAA. 

And not just in terms of basketball, but with respect to all sports on the Bet365 site, I have personally found that the more popular competitions typically have an impressive range of markets to bet on meanwhile those that are less popular might be somewhat limited in terms of markets on offer. Users can take advantage of the popular Bet365 same-game-multi feature when exploring markets to place a bet on, and in my view, I think the odds on sporting events available with Bet365 will be sure to satisfy plenty of punters out there!

Overall, I think I am justified in saying that the sports offering with Bet365 is quite impressive! Not only do they have a great range of sports as well as markets on offer, but they also have great odds and bet-building features to go along with it!

Bet365 Racing Offering

As well as sports, I believe that Bet365 features quite an impressive racing offering. When on the Bet365 website, users can head into the ‘Sports’ section and from here they can find different forms of racing including Thoroughbred, Greyhound and Harness racing.

bet365 racing.png
And as you can see in the screenshot above, when you enter the ‘Horse Racing’ section of the Bet365 website, you will be presented with a list of races that are ‘Next to Jump’, and beneath this, users can scroll down to find a list of Australian and New Zealand races for that day, as well as international races below that. Users can also toggle through between different race days meaning, as well as viewing races for the day that they are on, users can also view race meetings for the three days after! 

Moving on, once you have identified the race meeting you are interested in, now it is time to punt! As you can see in the screenshot below, when you enter a race meeting on Bet365, users will be presented with a list of runners where they can view different odds and markets including Fixed Win odds, Tote Win odds, Fixed Place odds and Tote Place odds. As well as this, punters can also select the ‘Exotics’ option toward the top of the page and this will present them with additional betting options for that specific race including, but not limited to, a Quinella bet, a Trifecta bet and a First Four bet. 

bet365 racing2.webp
And if you are looking for more details on a particular race runner, well, all you need to do is select the ‘Show info’ button as you can see in the screenshot above, and from here you will be presented with extensive information on your desired race runner and it will look something like the image below.

Also, in terms of the odds with Bet365 when it comes to racing, I have personally found them to be at quite a good standard, and when compared to other Aussie bookies I would say they are somewhere toward the top of the pack. And lastly, I would be remiss if I did not mention a feature of Bet365’s that I think has kept a lot of punters happy in recent times! 

Bet365 offer something known as an ‘Odds Drift Protector’ and it basically does what it says it does! Essentially, what this means is that if the fixed odds of the horse you have punted on happens to drift after you place your bet, well then you will get your odds increased to the odds of the horse at the time of the jump, provided it wins the race. I think this is a great feature personally, however, I will mention that Bet365 only offer this to eligible customers meaning that not all Bet365 users are guaranteed to have access to this feature. 

All in all, I believe that Bet365 Australia has a great racing offering and I believe it should keep many punters out there satisfied!

Bet365 Betting Markets & Bet Types

Now that we have gone through the different sports and racing available with Bet365, let’s explore the different markets and bet types on offer! I believe that Bet365 have a great offering in this space as they present users with a host of different betting markets to punt on! Take a look at these options below:

Betting Markets Available with Bet365:

  • Asian lines
  • Card markets
  • Time markets
  • Exotic markets
  • Corner markets
  • Margin markets
  • Doubles markets
  • Handicap markets
  • Odd/Even markets
  • Win/Place markets
  • Player Prop markets
  • Over/Under markets
  • Points/Goals markets
  • Correct Score markets
  • Quarter/Half/Innings markets

Bet Types Available with Bet365:

  • Single bets
  • Multi bets
  • Same-Game-Multi bets
  • System bets (doubles, trebles, etc.)

Customer Support with Bet365 Australia

Live Chat Function [24/7]Accessible via the Bet365 app or website.
Phone Support [24/7]Phone Support: 1800 200 365
Email Support [24/7][email protected]
Post [24/7]Customer Services
Hillside (Australia New Media)
Pty Limited
PO Box 113
Parap, NT 0804

Moving on, I believe it is inevitable that, at some point in time, all punters out there will need to get in contact with customer support for one of many different reasons, and with this in mind, let's explore the customer support offering with Bet365!

In order to seek customer support, users will need to select the person icon in the top right-hand corner of either the Bet365 app or website. Once this has been done, as you can see in the screenshot below, a popup window will appear where users will see a few different options, and by clicking on the ‘Help’ button, this will redirect users to the ‘Help’ page of the Bet365 platform.

When on the Bet365 ‘Help’ page, users will need to scroll all the way down until they find a list of small options toward the bottom, and from here, simply select the ‘Contact Us’ option like you see in the image below.

After this, punters will, at last, be presented with all the different support options available with Bet365 Australia, and from here, I would say that either the Bet365 live chat function or their phone support line is the easiest point of contact. If, however, you have a more convoluted question or issue, well then, I would probably say that Bet365 email support is your best bet, especially if you are needing to send over a document or file.

Punters will also have the option of seeking support via a Bet365 PO Box, however, I can imagine that this might not be such a popular option, but nonetheless, it is good to see it on offer as you never know when it might be needed!

All in all, I believe that the support offering is quite an impressive one with Bet365 Australia! While I personally find the whole process of locating customer support with Bet365 to be a bit unnecessary, once you do find it, I think punters should be left more than satisfied with what is on offer! And while I have also found that, at times, Bet365 support agents aren’t always the most accommodating, I nonetheless feel as though they are able to help with most problems, and of course, it is always a bonus when a bookies support network is operational 24/7!

Bet365 Banking

DepositingCredit/Debit Card, PayPal, Apple/Google Pay, Bet365 Card, PayID, Paysafecard, Flexepin, Click-to-Pay, Bank Transfer
WithdrawingApple Pay, PayID, PayPal, Bet365 Card, Bank Transfer

While most punters are often happy to just use their credit/debit card when it comes to banking with a bookie, there are, of course, plenty of punters out there who prefer different, more niche, options like PayPal, for example. If you are someone who fits into the latter category here, well then, I think you will be more than satisfied with what Bet365 has to offer in this space!

As you can see in the table above, Bet365 Australia has an impressive number of deposit options for users looking to get funds into their Bet365 account. Virtually all the options here are instant, and the inclusion of a Bet365 credit/debit card is one that will be sure to satisfy punters!

In terms of withdrawals, Bet365 also has an impressive offering here where they feature a few different options. The standard credit/debit card and bank transfer options are available with Bet365 as well as some slightly more niche options in Apple Pay and PayPal. As well as this, Bet365 also has its very own Bet365 card as a withdrawal option, and I think this is a major drawcard personally as it enables withdrawals to be instant whereas it typically takes between 1-3 business days through any other withdrawal method.

Overall, I believe that the banking offering with Bet365 is at an industry-leading standard, and I think that most if not all punters out there will be satisfied with this section of the overall Bet365 offering! 

Bonuses with Bet365

There are strict laws governing promotions for betting sites across Australia, and due to this, Bet365 cannot advertise any promotions to Australian punters without an account.

Click on the image below to log in to Bet365 Australia and start utilising their promotions on offer!

bet365 login to view.png

Is Bet365 your best bet?

In my personal opinion, I believe that Bet365 is a great bookie that covers many different facets of the betting industry, all to quite a high level! And while they certainly do offer a great all-around package, they are nonetheless with some drawbacks that might alter punters' perceptions of the bookie. 

For example, the intricate user interface and platform layout of Bet365 might be overwhelming for some less experienced punters out there, and on the other hand, the reputation of Bet365 to restricting winning punters might be a drawback for some of the more experienced punters out there. 

So, ultimately, I think it is fair to say that what might be considered an important strength of a bookie for some punters out there, could very well be considered as not so important by other punters out there. And with this in mind, the decision on whether Bet365 is a suitable bookie for you must be a personal decision, however, I can only hope this review helps to inform that decision!

And perhaps you might be keen to learn about more Aussie bookies out there? Well, say no more! You can click here to discover all the bookmaker reviews we have conducted here at MyBettingAustralia!

Frequently Asked Questions About Bet365

Who owns Bet365 Australia?

Bet365 Australia was founded and owned by a person named Denise Coates who is currently the joint CEO along with a man named Daniel Moran. 

Is it safe to use Bet365

Yes, absolutely! Bet365 uses a 256-bit DigiCert SSL encryption to secure data going to and from the site. As well as this, I have never experienced any problems with receiving my winning money after withdrawing from my Bet365 account.

Does Bet365 offer live betting?

Yep, they sure do. It’s easy to access these markets, with an in-play section easily accessible at the top of your web page or the bottom of your app, though in line with Australian regulations you do have to call up in order to place a bet. 

Does Bet365 let you cash out?

They sure do! In my experience, I have found Bet365 to be one of, if not the best bookie out there when it comes to cash-out offers! Users are often able to cash out of a punt instantly after it has been placed, for the same price that you had staked on the bet originally. 

What is the most you can win on Bet365?

In my experience, I have found that the maximum payout for any one punt with Bet365 is around $3,000,000 – $3,500,000, which is of course, at quite a high level! Different punter accounts may have certain restrictions, but ultimately, I have found that Bet365 won't typically restrict a winning punt unless it exceeds the above figure.

Do Bet365 close winning accounts?

Yes, unfortunately, I have found this to be a notable drawback against the overall Bet365 offering. As per Bet365 T&Cs, the bookmaking giant has the power to close or suspend an account at any time, for any reason. Typically, I have found that punters' accounts will often get restricted or closed if they are winning notable amounts, consistently.

How long does a Bet365 withdraw take in Australia

Bet365 has a variety of options for withdrawing, and some are faster than others! For instance, the Bet365 card will ensure a withdrawal is processed instantly whereas a PayPal withdrawal can be processed within 24 hours. As well as this, users can also utilise the more common withdrawal options like through a credit/debit card and this should see funds processed within 1-5 business days.

One of the biggest and most prominent bookmakers in Australia