Bet365 Review

Bet365 Logo for review
One of the biggest bookmakers in Australia
Bet With Bet365
  • Betting Variety
  • Banking Options
  • Mobile experience
  • Betting Experience
  • Customer Support
Total score
Great odds and market selection
Live streaming
Live betting
Known to ban winning punters
Customer support can be slow to access on home page
App very occasionally closes

Top Features

  • Great fixed odds
  • Wide range of markets
  • Live betting
  • Live streaming

Bet365 Review

Bet365 is one of the biggest bookmaking companies on the planet, having been established in Britain back in 2000. They entered Australia’s virtual shores 12 years later, and have unsurprisingly developed into one of the nation’s most popular bookmakers ever since. In this Bet365 review, we’ll tell you everything that you need to know about this global betting giant, including their strengths, weaknesses, notable features and much more.

Bet365 Strengths and Weaknesses

Bet365 clearly has a large number of notable strengths which have helped make them so popular, but like all bookmakers they also have areas in which they could improve. These are some of the most significant strengths and weaknesses of this bookmaker. 

👍Bet365 Strengths 

  • Wide range of markets: Bet365 offers a huge number of different markets for their punters. This covers both racing and sports, with a wide variety of different sporting codes available and a great selection of markets within the sports which are offered. 

  • Great fixed odds: Once again, this is applicable to both racing and sports. Bet365 offer some of the best odds that you’ll find for many markets, with their odds for most popular markets such as head-to-head and line bets particularly good compared to other bookies. 

  • Easy-to-use app: The Bet365 app is one of the easiest to use that you’ll find. It functionally compresses all of the details of the larger desktop website into a fast loading app, making it easy to access all that you need to wherever you may be.

👎Bet365 Weaknesses 

  • Known to ban winning punters: This is an unfortunate negative which can be said about many bookmakers. Bet365 has on numerous occasions been accused of refusing to pay out significant wins or banning punters who win consistently, and this is definitely a black mark against their name. 

  • Can’t withdraw less than $20: Every bookmaker has a minimal withdrawal, but Bet365’s number is set at $20 which is certainly at the higher end of the spectrum and means you can’t withdraw small amounts. 

  • Customer support hard to locate: The Bet365 website is for the most part very good, but the customer support component of the site isn’t as readily available as it is with some other bookmakers. 


Whether these strengths and weaknesses are important will depend on the punter, which is why one bookmaker might be good for one person but not another. For most, however, the strengths listed above will be more significant than the weaknesses. 

Bet365 profile

Company: Bet365
License & regulation: 
Northern Territory Racing Commission
Year founded: 2000
Contact information: 
Live chat: on the website 
email: [email protected]
phone: 1800 200 365
Stoke-on-Trent, England
Payment Methods: 
Credit/debit card, PayPal, ApplePay, POLi, Bet365 Mastercard, paysafecard, Flexepin, Cash top up, Click to pay, Skrill, Skrill 1-Tap, Neteller, Wire transfer, cheque
Odds drift protector, great odds, heaps of markets
Apps Devices: 
Available for iOS and Android
Odds Providers: 
Denise and John Coates

Bet365 full review 

Bet365 hasn’t developed into one of the biggest bookmakers in both Australia and the world for no reason. There are a number of components of their business which make the Bet365 betting experience with them among the best in the business. 

Probably the most notable of these is the high fixed odds that they offer. This is certainly a major point of attraction for many punters, as is the wide range of different sports and the markets that they offer on these sports. There is no shortage of sporting codes available to bet on, and within individual games there are also a range of markets extending beyond the standard ones like moneyline and total bets. 

The website and mobile app are also very easy to use, which is another reason many choose to use Bet365. The app, in particular, is among the best in the industry, and allows you to do everything you can do on the website quickly and easily on your phone. 

Bet365 also offers decent customer support, though they could improve in this area by making it easier to locate this aspect of their service on the website. On the whole, however, if you need something sorted out then you shouldn’t have too many issues with this bookmaker. 

Overall, Bet365 performs very well across most key metrics by which we judge bookmakers. It’s for this reason that they have been so successful for so long, and why they remain one of the top choices for punters around the country.  

Frequently Asked Questions About Bet365

Can anyone use Bet365?

To use Bet365 Australia, you need to satisfy two key criteria; you need to be over the age of 18, and you need to be on Australian shores. If you fit into this category then you’re free to use them! 

Does Bet365 offer live streaming?

Yes, Bet365 does offer live streaming for certain events. This includes racing, NBA and more, giving them one of the most comprehensive streaming platforms of all bookmakers in Australia. 

Does Bet365 offer live betting?

Yep, they sure do. It’s easy to access these markets, with an in-play section easily accessible at the top of your web page or the bottom of your app, though in line with Australian regulations you do have to call up in order to place a bet. 

Is Bet365 Legal in Australia?

Australia, we can tell you now that it is. Bet365 is governed by the Northern Territory Racing Commission, as are most major bookmakers in Australia. They are also a member of Responsible Wagering Australia, which requires them to fulfill certain criteria to ensure that they are satisfying their responsibilities with that agency. This ensures that you can be confident that Bet365 are a legitimate betting website, and you can use them with confidence. 

Bet365 Best Features 

Now it’s time to take a look at some of the best features that you’ll get access to when betting with Bet365. 

Bet365 Live streaming 

As mentioned a little earlier in this Bet365 review, Bet365’s live streaming offering is among the best in the industry. Often live streaming only covers little known sports as the broadcasting rights are far lower, but with Bet365 you’ll be able to watch every NBA game, all Australian races, some tennis games and much more, making this arguably the most comprehensive streaming service in Australian betting. 

Bet365 Live betting 

The live Bet365 betting experience is also particularly well-conceived. They offer odds on a wide range of different live events, including sports and racing, and these can be easily accessed on both the website and the Bet365 app. The odds here are also fairly good compared to competitors; live betting odds do usually suffer a bit compared to pre-event odds, and while that’s no exception here they are competitive with most other bookies. 

📱Bet365 Betting App

In the modern day of betting, every bookmaker needs a decent mobile site or app or they fall behind, and given their standing in the betting industry it should come as no surprise that Bet365 has exactly that. 

They have a Bet365 app easily downloadable for iOS and Android devices which can be used basically in place of the website if that’s what you desire. It allows you to do everything you need to do, whether that be sign up, deposit or withdraw funds, scan markets, access customer support or of course place a bet. 

What’s more, the Bet365 app is really easy to use. This is an issue with many bookies, whose apps seem like they try to cram a little too much into a small platform, but the Bet365 app makes it really easy to scroll around and find what you need to. One problem which can arise, albeit very occasionally, is the app closing down, but again this is not something which tends to happen very often. 

Overall, the Bet365 app is a really good one. It probably deserves to be placed among the best in the industry such is the comprehensive nature of it and the fact that it is so easy to use. 

Bet365 Banking  

Banking is another area in which Bet365 performs very well. For some this is fairly irrelevant; for example, we tend to use credit/debit card whenever possible as it’s a very quick and easy way to deposit and withdraw and is available with virtually all bookies, but if you like to use another method then Bet365 will almost certainly offer it. 

 They have among the most comprehensive selection of payment methods in the industry. Credit/debit card aside, they also offer PayPal, Apple Pay, POLi, Bet365 Mastercard, paysafecard, Flexepin, Cash top up, Click to pay, Skrill, Neteller, wire transfer and cheque – we told you it’s a comprehensive selection! 

 This list omits very few payment options, so virtually everyone will be catered for. This is probably not something which will necessarily attract a punter to a certain bookmaker, but if your preferred payment method isn’t available it can certainly turn you away. This issue is negated by Bet365 courtesy of their wide range of options. 

 Bet365 Customer Support  

If you need to get in touch with Bet365, there are a number of ways that you can do this. The simplest of them we find is live chat, while a phone number is another easy way to get in touch if need be, and generally the agents are very helpful. Importantly, and in something that gives Bet365 a big tick over many of their competitors, these two forms of communication are available 24/7, meaning that you can contact the company at any time, day or night. 

One area in which they could improve in relation to their customer support is by making it a little more accessible on the home page. It’s not directly accessible on the home page and is instead found by clicking the ‘Help’ button and then finding your way through to the details, but this is not a major issue and once it’s bypassed the array of options more than compensates for the few extra seconds it might have taken to find them. 

Overall, the customer support section of Bet365 is a very good one, and is yet another area in which this global betting giant excels.