PuntGenie Review (May 2025)

For a bookie that only launched in 2023, PuntGenie has certainly come a long way! I think PuntGenie is an appealing option to many punters thanks to its wide range of features, many of which are geared towards racing. They also offer live chat support, which not all bookies have, so that’s a plus.

Their website and app graphics are smooth and very easy on the eye. They could do with adding a few more sports and markets to their offering and more payment options, but that is hopefully coming in the future. If you’re in the market for a new bookie that’s making waves, PuntGenie is certainly a good option.

PuntGenie is one of the newest Aussie bookies on the market, launching in 2023. This PuntGenie review will take you through all the key aspects you need to know, so you can make a call if this is the ideal bookie for you. 

As one of the new betting sites in Australia, PuntGenie is already starting to make a name for itself. They follow a similar format to some of the other online bookies that have launched around the same time, but where they differentiate themselves the most is through their theme.

The genie/ magic theme can be found all throughout their website and app. If you’re in the market for a new bookie, PuntGenie should be considered as they have a lot to offer. Keep reading to find out more about PuntGenie!

PuntGenie has made its mark on the gambling industry after only being around for a short while. They operate in Melbourne, Victoria and are certainly one the best Victorian betting sites going around. On offer, you’ll find some competitive odds and great customer service.

With PuntGenie, you can bet through their website or app, the choice is up to you. The first impression I got when looking at their website and app was how unique the graphics are. They really feed into the whole “genie” idea and this is unlike anything else I’ve ever seen before.

No matter if you’re into racing or sports, you’re able to toggle across the website, to easily display all the next-to-go events. So, if you’re looking for an event that starts soon, it’s easy with PuntGenie and you don’t even have to scroll very far to see all the upcoming events that you can bet on.

Clicking on a market will add it to your bet slip, which is displayed on the right-hand side on their website, or as a pop-up at the bottom of the screen on the app. This quick bet feature means it takes less than a minute to get your bets sorted, which is great for those who tend to leave things to the last minute.

They are focusing on racing a lot more. There are more markets, including for races both in Australia and overseas. They offer a lot more features in the racing space, so if you’re a racing-focused bettor, you like what PuntGenie is offering, but I’ll speak more about this soon!

While PuntGenie may not be one of the few international betting sites operating in Australia, that could prove to be a good thing. They are focused solely on the needs of the Australian bettor and are better equipped to provide us with the markets, sports and features that we really care about.

PuntGenie offers a decent amount of features that are available to make your life as a bettor that much easier. On top of this, their fixed racing odds, in particular, are decent meaning you can get more bang for your buck. All-in-all, there’s a lot to like about PuntGenie and as a new bookie, they can only go up from here.

PuntGenie Key Rankings

Betting Variety ⭐⭐⭐⭐

You’ll find a decent enough betting variety at PuntGenie. They offer markets for all the main racing and sporting events that you could ask for.

Platform Experience ⭐⭐⭐⭐

Both the website and app are easy to use. They load fast and are quite intuitive meaning everything is where you would expect it to be.

Customer Support ⭐⭐⭐⭐

For a new betting site, PuntGenie has a decent customer support network setup. They have live chat, which is a great addition, but it would be good to see them add more options in the future.

Banking Options ⭐⭐⭐

The most popular banking options are available with PuntGenie and will suit the majority of Aussies, but they could do with adding some more payment methods.

Payout Speed ⭐⭐⭐

This is one of the key areas that could be improved at PuntGenie. Some bookies do offer fast withdrawals but PuntGenie isn’t one of them.

Security ⭐⭐⭐⭐⭐

There aren’t any issues here as PuntGenie is a licensed Australian bookmaker, so it is safe to bet with them.

PuntGenie Review Pros & Cons + Verdict

No bookie is going to be perfect. Naturally, there will be both positives and negatives and you just have to decide whether there’s enough good stuff for you to get on board. Even the best online betting sites will have pros and cons!

After looking into PuntGenie, I’ve found some of the key pros and cons that all potential users should know about before signing up with them. The most important details can be found in this section below.

PuntGenie Strengths

The key pros of PuntGenie that you should be aware of include:

• Blended odds markets - If you aren’t sure which runner/s to bet on, you can combine the runners to create blended odds.
• Same Game Multis - It’s easy to create a multi for a bigger payout potential at PuntGenie, the more legs in your multi, the bigger the payout.
• Live chat for customer support - If you need to get in touch with the customer support team, live chat is available.
• Fast app - The PuntGenie app is fast-loading and very easy to use. It only takes a couple of taps before you can finalise your bets.

PuntGenie Weaknesses

The key cons of PuntGenie that you should know include:

• No live streaming or betting - Live streaming and live betting aren’t currently available at PuntGenie.
• Limited banking options - There are only a couple of options available in terms of banking methods at PuntGenie.

PuntGenie Verdict

PuntGenie seems to be just as good as all the others on the market. I think the thing that really sets them apart is their graphics on the app and website. On top of this, their website and app are very user-friendly and I found it very easy to get around to place my bets.

If you’re looking for a bookie that offers a fast app with a great racing product, you can’t go past PuntGenie. Even though they are one of the small betting sites, they still offer live chat as an option to connect with customer service. So, it’s clear they care about ensuring every user has a great experience.

PuntGenie Features

There are so many great features on offer with PuntGenie, I don’t even know where to start! I’ve managed to narrow things down though and in this section, I’m going to focus on the main features that I think the majority of punters will get the biggest benefit from. All these features can be found below.

Blended Odds

One of the things I love the most about PuntGenie is that they offer blended odds. With blended odds, you can hedge your bets with multiple runners in racing events. This allows you to combine the odds of multiple runners into a single price. 

Blended odds are available for horse racing events and are a great way to try something new if you haven’t already. If you’re the kind of bettor who likes to think outside the box, blended odds could very well be something you’ve never tried before.

Same Game Multi

There has been an increasing demand for a Same Game Multi (SGM) feature with different bookies. SGMs are particularly popular with NRL betting sites and I’m glad to report that PuntGenie offers this feature to its punters. An SGM is a bet that includes multiple legs from the same match.

The more legs you add to your multi, the higher the potential payout. The process of putting together a SGM at PuntGenie is quite simple and it is an easy way to potentially increase your payout. If you’re confident with several bets from the same match, you should certainly try an SGM.

Live Chat

Live chat isn’t something we always see with bookies, especially the ones that are just getting their footing in the industry, so it’s really nice to see that PuntGenie has this feature. If you have any issues, it’s super easy to get in touch with customer support, so that can hopefully sort it out quickly.

I prefer to contact the customer support team through their live chat feature as I found this is how to get any questions or issues resolved the fastest. It’s awesome to see PuntGenie offer this feature, but it would be good if they could make it available 24/7 in the future.

Runner Highlights

This is just one of the solid features that relate to their wider racing product on offer, which is why they are one of the best horse racing betting sites going around. The runner highlights feature allows users to easily access important stats and insights about each runner in the race. 

Some of the indicators include; track specialist, best rated, last start winner and strong finisher. While these aren’t really in-depth horse racing tips, it is still a good feature to have and help you make a quick decision on the runners that might be the most worthwhile betting on.

PuntGenie Racing Offering

Racing looks like the area where PuntGenie shines the most. I believe even the most experienced racing bettor will enjoy what PuntGenie has to offer. When visiting their website or app, you’ll see that the main real estate on their home screen is taken up by racing events.

The most upcoming racing events as well as featured racing events are displayed near the top of the screen, making it a lot easier to find the market you’re looking for quickly. Once you have found your market, it only takes a click or two before your bet is sorted.

If you scroll down on the home screen you’ll also see that there are upcoming events categorised by each of the three racing codes; thoroughbred, greyhound and harness racing. PuntGenie provides markets across these three racing codes for both domestic and international races.

All the main markets that you have come to expect for racing events can be found with PuntGenie, like fixed win/ place, exotics and more. As previously mentioned, they do offer a quick insights feature as well for their racing events, which makes it easy to find little snippets of information on certain runners.

PuntGenie offers fairly competitive racing odds and it is worth checking out their odds before placing your bets because you don’t want to miss out on some extra dough. I’ll talk more about the odds offered by PuntGenie in general later on in this review.

Another key area that many people place focus on is the racing promotions. PuntGenie offers a decent range of promotions for racing making it easy to get more bang for your buck. I would say their promotions are quite typical within the industry, but I’ll speak about this in more detail later in this review.

If you’re on the hunt for one of the best horse racing or greyhound betting sites PuntGenie is certainly a solid option. There is room for improvement in a couple of areas but overall they have a decent offering. I would expect that they continue to grow from here, adding more valuable features as they do.

PuntGenie Sports Offering

While it seems as though PuntGenie’s main focus is on racing, they haven’t completely forgotten about sport either. It’s fairly easy to see what sports are available and you can do so by toggling across using the button in the top left-hand corner or using the sidebar menu to find the sport you want.

If you’ve chosen to toggle across on the home screen, you’ll see all the next-to-play events, which is great for those bettors who want to place a last-minute bet. They also have a featured match section that provides odds for a specific event that has captured a reasonable amount of attention.

After that section, you’ll see three different sports and all the upcoming events of those sports. The sports listed in this section will usually change depending on which ones are the most popular at the time. You can also see some of the most popular sports using the left-hand side menu, making it easy to find exactly what you are looking for.

The range of sports available with PuntGenie could be improved as they tend to stick with the main/ most popular sports. For example, they aren’t one of the main esports betting sites in Australia, but they are one of the AFL betting sites and tennis betting sites, if those two sports tickle your fancy.

While they may not offer a full range of sports like some of the more established bookies in the market, for the events they do offer, they have a fairly significant range of markets available. For example, for an upcoming NBA game, there are over 600 markets to choose from. This makes PuntGenie one of the better NBA betting sites in my eyes.

Where I think PuntGenie might be able to improve is by offering live betting or live streaming of sporting events. On top of this, they should consider offering quick insights or even tips, especially for some of the more popular sporting events. Having tips like EPL tips, NRL tips, AFL tips and NBA tips would certainly improve their offering.

PuntGenie Odds

The odds available at each bookie are probably their most important offering. The odds determine how much you’ll be paid out if your bet gets up. If you’re new to the world of online betting, you’ll quickly see that different bookies will over different odds for the same market. 

There are many different factors that influence the changes in odds and it is always recommended that you shop around for the best odds possible. This is especially the case if you’re betting on a market with longshot odds, as the discrepancy between different bookies is usually a lot greater.

Using odds comparison tools makes finding the best odds a lot easier. While you may not think a couple of cents here and there isn’t a big deal, it can all add up pretty quickly, especially if you tend to bet quite frequently, so you could be missing out on some easy money.

As is normally the case with new bookies, their odds are a little lacking compared to the big boys. This doesn’t mean you can’t find little nuggets of gold on occasion. I’ve found decent odds on offer for some sporting events in particular. So, if you have the time, it certainly pays to shop around to see what odds are on offer from PuntGenie.

For a new bookie though, I think their odds are pretty decent and if the normal growth pattern is to play out with PuntGenie, their odds will only continue to get better! I usually see that as a bookie becomes more established in the industry, their odds improve, so fingers crossed that the same happens for PuntGenie.

When I compared the odds on offer with PuntGenie to other bookies in Australia, I found their odds were usually on par with what others were offering. Their fixed racing odds, in particular, are decent as well. Sometimes they’ll offer a lower price for the same market, while on other occasions, they’ll offer a better price, so it really does depend.

PuntGenie How-Tos

How to Sign Up with PuntGenie?

PuntGenie wants to make the sign up process as easy as possible and this is something they have achieved. It only takes a minute or two to complete the process and then you’ll be ready to place your first bet with PuntGenie.

Follow these sign-up steps with PuntGenie:

1. Visit the PuntGenie website or download their dedicated app from either the Apple App Store or the Google Play Store.
2. Press on the gold “Sign Up” button, which you’ll find in the top right corner of your screen.
3. Follow the steps as they are presented to you, adding your personal information like your email, name, mobile, address and more.
4. Double-check these details are correct before moving on as incorrect information may result in issues with the verification process.
5. You can choose a deposit limit if you wish as well.
6. Finalise your account by hitting the “Join Now” button.

How to Withdraw from PuntGenie?

The whole point of signing up with a bookie is to eventually have some winnings that you’re able to withdraw. While the withdrawal time at PuntGenie isn’t instant, the process itself is quite easy and only takes a couple of minutes to initiate. 

Follow these withdrawal steps with PuntGenie:

1. Ensure you are logged in to your account.
2. Look for the available balance button, which is located in the top right-hand corner of the page.
3. After the small inner pop-up appears, select the “My Account” option.
4. You will be taken to a new page here and then look for the “Withdrawal” option from the inner left-hand side menu.
5. Bank transfer is the only withdrawal method available at the moment and you’ll need to add in your bank details if you haven’t already.
6. Select how much you want to withdraw and then confirm the withdrawal.

PuntGenie Australia Markets & Bet Types

When it comes to putting together my PuntGenie review, another aspect to look into is the range of markets that are on offer for punters. The breadth and depth of PuntGenie markets are decent for a betting site that’s just getting started.

They offer markets on a wide range of different sports and racing events. On top of this, they have several different bet types available for punters to take advantage of. You can find all the typical betting markets available with PuntGenie for racing and sports.

PuntGenie covers all three racing codes both domestically and internationally. They also cover a wide range of sports. As it was a fairly quiet time of the year for sports when I checked, they didn’t have a lot of sports displayed, but the list of sports available to bet on includes:

• American Football
• Athletics
• AFL
• Baseball
• Basketball
• Boxing
• Cricket
• Cycling
• Darts
• Golf
• Hockey
• Ice Hockey
• Motor Racing
• Netball
• NRL
• Rugby Union
• Snooker
• Soccer
• Surfing
• Tennis
• Volleyball

This is a fairly decent list of sports available, but it doesn’t shine a candle to some of the other more established bookies in the Australian market. If you tend to stick with some of the more popular sports and leagues in that specific sport, you should be fine.

For the more popular leagues like NBA, NRL and AFL, for example, you’ll find a mammoth amount of markets available. The level of markets is quite similar to what you’d find at some of the bigger bookies. So, you are certainly not at a disadvantage if you choose to bet with PuntGenie.

Markets like head-to-head, win-draw-win, handicap, total points, team total points, player props and more are available. The specific range of markets will depend on the sport/ league you want to bet on, so it would pay to check out PuntGenie for yourself based on your preferences.

For some of the less popular sports and leagues within them, you won’t find as many markets available, but they tend to offer the basic range of markets that are the most commonly bet on. On top of this, they also offer futures markets, so you can bet on events like the NRL Grand Final, Formula 1 World Championship and more.

Turning our attention to racing now, their range of markets is pretty much on par with what you’ll find at other bookies available in Australia. They cover both domestic and international racing events across all three codes. Like sports, they also offer futures markets, so you can bet on the winner of a race months out from race day.

In terms of the actual range of markets available for racing, PuntGenie offers the likes of; fixed win/ place, exacta, quinella, first four, trifecta, early quaddie, running double and more. I will say though, that they don’t offer jockey’s challenge or markets like that at the moment.

PuntGenie Live Betting

Live betting is certainly becoming more and more popular these days and as a result, more bookies are starting to offer this feature to their customers. Another layer of excitement is added to your betting experience when live betting, however, at this stage this isn’t something that PuntGenie offers.

With other bookies, you might see live betting offered for sports-related events (not racing-related events). This is because to successfully place a live bet, you are required to call up your bookie and place your bet with a customer service representative.

This process takes time and with racing events, they are usually over in a couple of minutes or less, so there isn’t enough time to get your live bet sorted. With sports events though, there is much more time before the start and end of the event.

The bookies that offer live betting need to have enough resources to cater for bettors calling their customer service team. This is one of the key reasons you don’t normally see newer betting sites offering live betting. They simply don’t have the resources yet.

It is more of a nice-to-have feature, as opposed to a must-have, so the fact that PuntGenie doesn’t currently offer live betting doesn’t really influence my opinion on them too much. If live betting is a must-have for you, then you are probably better off checking out one of the other bookies that offer it in Australia.

PuntGenie App

When it comes to online betting apps, PuntGenie is right up there. It’s becoming vitally important that betting sites invest enough resources in their app, as this is the most popular way punters bet. I loved the graphics and layout of the desktop website and was pleased to see that everything is quite similar on their app.

The theme remains consistent, no matter where you navigate to on the app and I haven’t experienced any issues with it as of yet. On the Apple App Store, PuntGenie’s app rating currently sits at 4/5 and on the Google Play Store, their rating is 4.7/5. 

Navigation is really important with any app, but especially with a betting app. The good news is that I found navigation super easy with PuntGenie. You can easily find the sport or racing event you’re looking for and the sign-up process is quick through the app, so you don’t even have to use their desktop website if you don’t want to!

I believe the PuntGenie app to be one of their biggest strengths at the moment and if this is just the start, I can’t wait to see how they develop and improve their app in the future. You’ll love the speed of the app and graphics for sure.

The PuntGenie app is perfect for those on the go and is an accurate reflection of their website. You’ll find all the same features on the app and it is highly optimised as well. While I don’t think their app is out of this world or industry-leading, it still offers users a positive experience.

The app is well-designed and it seems as though it has been designed by people who actually place bets so everything is where you would expect it to be. When I was exploring the app for the purposes of this review, I didn’t run into any issues.

PuntGenie Promotions

PuntGenie Australia does have some pretty decent promotions, but due to Australian regulations, no bookie can offer sign-up bonuses to encourage new customers to join. This betting site takes care of their existing customers though and if you’re interested in learning more about the type of promotions on offer you have to sign in to your account.

If you are looking around and think PuntGenie is worth trying out, then you can use our promo code “MYBETTING100” when signing up. Their promotions for racing in particular are great and there’s always something different available. 

The PuntGenie team are always updating their promotions to be in line with the upcoming sporting and racing events. So, if there is a major event coming up, make sure you sign in and check their promotions page for all the juicy details.

If you’re looking for the best betting sites with bonuses, PuntGenie is good enough. I would put them in the middle of the pack in terms of their promotions. At the end of the day, even if they are offering similar promotions, they are still a different bookie where you can take advantage of the promotion.

On top of this, if you’re the kind of bettor that uses different strategies, like arbitrage betting, for example, using different promotions can make your strategy stretch even further. So, if you want to get the most out of your strategy, you should always look for the best promotions.

PuntGenie Payment Methods

The payment methods currently available with PuntGenie include:

• Visa
• Mastercard
• Bank Transfer

The deposit and withdrawal options may not be the most glamorous part of this PuntGenie review, but it’s important to know what methods are available. PuntGenie offers a similar range of options compared to some of the new bookies. For depositing, your options include debit cards and bank transfers.

Debit cards are probably the most popular deposit method as they allow cash to almost instantly be deposited into your account. This means that when you’re ready to deposit you can do so and have funds available to bet on whatever event you wish.

When it comes to withdrawing your winnings, many people want to know how long it will take. I’ve found that the withdrawal time is not instant or anywhere the speed of some of the other bookies. It can take a couple of days for your withdrawal to hit your bank account, so I wouldn’t consider PuntGenie one of the fastest withdrawal betting sites going around. 

Also, the only withdrawal method is bank transfer. It is quite common for new bookies to have limited withdrawal options, so here’s hoping they add additional methods shortly. Even though they only offer one option, I would say it is probably the method that most Aussies would prefer to use.

As you can see, the options are pretty limited, so if you’re the kind of person that prefers heaps of options, like PayPal for example, there are plenty of PayPal betting sites out there but PuntGenie isn’t one of them just yet. On top of this, they don’t currently have BPAY either, so your search continues if you’re looking for one of the best BPAY betting sites.

In the future this may change, so it is worth keeping an eye on things as PuntGenie grows. I’ve seen this be the case in many new bookies in Australia, they open up shop with a limited number of payment methods and then they gradually add more and more methods to cater for a wider range of bettors.

PuntGenie Customer Support

At one point or another, you are probably going to get in touch with a bookmaker's customer service team. Whether it be due to an issue or simply a question or comment, it’s important the customer service team replies promptly and there are enough methods of communication available.

PuntGenie’s customer support is fairly good for a bookie that’s only been around since 2023, in my opinion. While they don’t have a phone you can call and speak with customer support, you can get in touch via email and live chat. 

More details about this can be found below:

• Live chat (through the website and app)
• Email (service@puntgenie.com.au)

You don’t see every bookie offering live chat customer support, so for a new bookie like PuntGenie to be offering this is awesome. The customer support team is available every day between 7am and 9pm (AEST) if you need to get in touch with them. If you do have an issue, live chat is the best option as it is quick and easy.

It would be great to see them increase their customer service hours as we all know problems don’t wait for a convenient time! Also, adding a phone number in the future would be helpful to all those who prefer to speak with someone on the phone over live chat or email.

I’ve endeavoured to make this PuntGenie review as comprehensive as possible but, understandably, you may still have some questions you want answered about this betting site. Therefore, I’ve done some research and found some of the most common questions people have and answered them below: