With the rise in popularity of eSports tournaments around the globe, Picklebet was formed to cater for this new niche. The focus on eSports betting is a key difference-maker for this bookmaker in comparison with the majority of Aussie bookies.
As a result, they don’t offer any Racing odds, markets or features. So if you’re searching for a new Racing bookmaker, Picklebet is not a good option. However, they do focus on Sports betting and regularly add new markets for popular & upcoming sports events. They have a decent amount of player props per game and users can build multi-bets via the betslip.
In terms of banking options, I found they offered simple options for depositing and withdrawing funds. However, it would be nice to see them add a few more unique options in the future. They also need to add more than a single withdrawal option rather than just a bank transfer payment method.
In regards to customer support, they have users covered with a live chat feature and a sizeable help/faqs section. On the negative side, I did struggle to find a phone number or a contact page. This means they’re more focused on offering online solutions rather than a traditional customer support system via a phone number.
Looking at the mobile app, Picklebet has designed a simple and intuitive betting app. Their development team is always making improvements to the app and it offers a similar experience to the desktop website. That helps users get comfortable with their system and how to navigate different parts of the app.