SouthernCrossBet Australia Betting Review

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Southern Crossbet
3.3
Southerncrossbet
Bookie for the regional users!
  • Betting Variety
    3.5
  • Banking Options
    3.3
  • Mobile experience
    3.3
  • Betting Experience
    3.3
  • Customer Support
    3.3
Total score
3.3
Southern CrossBet Advantages
Southern CrossBet Drawbacks
Decent platform offering
Strong customer support offering
Decent range of sports to explore
No live streaming on offer
No same-game-multis available
Not the most competitive odds

Key Information on Southern CrossBet Australia

As we get stuck into this Southern CrossBet review, I will aim to provide an honest evaluation of the betting options and features available at Southern CrossBet Australia, which is owned by Mark Johnston who has extensive experience in the Australian betting industry.

And so, with that in mind, let's take a look below at some key information about Southern CrossBet:

Website: southerncrossbet.com.auCompany: Mark Johnston Bookmaking Pty Ltd
Year Founded: 2004 Owner: Mark Johnston
License and Regulation: Licensed by the NSW government and regulated by Greyhound Racing NSWAddress/Headquarters: Bathurst, New South Wales
Sponsorship Deals: N/A Banking Options: Debit/Credit Card, POLi, Bank Transfer
Features: A decent mobile app & solid customer supportOdds Providers: Mark Johnston Bookmaking 
App Devices: Yes, available on iOS and Android devices Contact Information:
Live Chat Function [via desktop site or mobile app]
Phone Support [(02) 63 344 311]
Email Support [[email protected]]

A Full Southern Cross Bet Review

Southern CrossBet is an Aussie-owned bookie that is backed by a wealth of experience with Mark Johnston as their owner. I have found Southern CrossBet to be a decent bookmaker that is continually evolving and improving! And without further ado, let's explore this bookmaker a bit more!

Upon logging in, users are presented with a user-friendly homepage that is easy to navigate. Both the Southern CrossBet app and website make finding what you're looking for simple and I have found them to have more than decent loading times! Additionally, I have found both the desktop and mobile platforms of Southern CrossBet appear quite stable and I have found that they rarely lag or crash, which is a major plus!

After exploring the more than decent platform that Southern CrossBet has to offer, you may want to begin punting! However, in order to do so you will need to make a deposit. And in this regard, while there are various options available for depositing, such as via a credit/debit card, POLi, and a bank transfer, there is nonetheless room for improvement in this area. The addition of PayPal and eWallet options, for example, could go a long way to making this one of the better depositing offerings across the Aussie bookmaking market.

In addition, as well as depositing, users may need to withdraw funds at some point while using Southern CrossBet. If this is the case, punters can withdraw funds to a designated bank account through their credit/debit card or via a bank transfer.

But that is not all there is to withdrawing! You may also be curious about the speed of the withdrawal process. Well, I have found that the Southern CrossBet withdrawal time experienced by users is satisfactory, however, it is by no means at an industry-leading level! I have personally found that they typically take 1-3 business days to process, and I would classify this as quite similar to most Australian bookmakers out there. 

Further, I also want to discuss the customer service offered by Southern Cross Bet Australia. It's worth noting that support is available from 7:30am-10pm each day, and I believe this is somewhere in the middle of the pack regarding Aussie bookies and their operational hours. In terms of options, however, I have found that Southern Cross Bet provides an impressive offering here. 

They feature a phone support line, an email contact and a live chat function to help with user inquiries and issues, and in my experience, I have often found support agents to be friendly and helpful, which is always a bonus!

All in all, I think Southern Cross Bet is a decent bookmaking option that will appeal to many punters! I think that their positive platform experience helps for them to really make an impression across the Aussie betting landscape, and I think as a result, Southern Cross Bet can only improve from here!

Southern CrossBet- How To

How can I open a Southern CrossBet account?

Curious about how to sign up with Southern CrossBet? I've got you covered with the simple steps listed below!

  • To start with, navigate through to the Southern CrossBet betting site at southerncrossbet.com.au
  • On the top right side of the screen, click the 'Join' button
  • From here, simply input personal information about yourself, such as your name, address, and contact information
  • After this, enter your account information, which includes a username and password
  • Once you've confirmed the above, your account will have been created!
  • And by choosing the 'My account' button toward the top of your screen, you can verify your account meaning you will be able to utilise all Southern Cross Bet features!

How do I place a bet with Southern CrossBet?

Ok! With an account created and funds deposited, the next step for most is to place a punt! Follow the instructions below and you'll be able to place your first Southern CrossBet bet in no time!

  • Toward the top of the Southern CrossBet site, click on either the ‘sport’ or ‘racing’ tab
  • From here, select the sport or race meeting of your choice, and choose the specific match or race on which you wish to place a punt
  • Browse the different markets and click on the odds for the market you desire to bet
  • That outcome will then be placed to the right of the screen in your ‘bet slip’, and from here, simply input a stake value in the appropriate box
  • After this, all you need to do is select ‘Place Bet’, and bang, your punt is on!

How can I withdraw from Southern CrossBet?

I think it goes without saying that winning a bet is always satisfying, however, it's even better to have the funds at your disposal! And so, with this in mind, to withdraw funds from Southern Cross Bet, simply follow the steps below to receive your winnings!

  • To begin, ensure that you have verified your account; otherwise, you will be unable to withdraw
  • On the top-right corner of the website, click the ‘Deposit & Withdrawal’ button
  • From here, select the ‘Withdrawal’ tab and then your desired mode of withdrawal
  • After this, simply enter a withdrawal amount and click ‘Withdraw Funds’

It's worth noting that while funds will be quickly removed from your Southern Cross Bet account, it will take some time for them to reach your nominated bank account, typically between 1-3 business days in my experience.

An Overview of Southern Cross Bet Australia Advantages and Drawbacks

As with any bookmaker, Southern Cross Bet has both pros and cons in its overall offering, which you can see in more detail below!

👍 Southern Cross Bet Key Advantages:

  • Platform Offering: I believe both the Southern CrossBet app and the desktop site are fairly impressive! They both feature quick loading times and are easy to navigate through, and this is definitely a good advantage to have in this industry!
  • Customer Support Offering: Southern CrossBet featuring a Live Chat function, a phone support line, and an email support contact makes for an impressive customer support offering in my opinion! Combine this with the fact that support agents are known to be friendly and helpful, and well, in my view this makes for a nice all-around offering in this space!
  • Range of Sports on Offer: At the time of writing, I have found that Southern CrossBet has over 18 different sports on offer, and this is more than decent, especially when compared to many other Aussie bookmakers out there!

👎 Southern Cross Bet Key Drawbacks:

  • No Live Streaming: Unfortunately, at the time of writing Southern CrossBet does not offer a live streaming service. While I certainly wouldn’t call this a dealbreaker, it is nonetheless an increasingly popular feature that we are seeing other bookies in this industry starting to utilise more and more
  • No Same-Game-Multis: Same-Game-Multis are an increasingly popular feature that many of the top Aussie bookmakers are now featuring on their sites, so it is unfortunate to see Southern Cross Bet without this feature. In my view, the addition of Same-Game-Multis in the future could go a long way to making Southern CrossBet a key player in the Aussie betting scene
  • Not the Most Competitive Odds: While I personally haven’t found the Southern Cross Bet odds to be toward the bottom of the pack, they are also by no means at the top of it! I would say that Southern CrossBet sits somewhere in the middle of Aussie bookmakers when it comes to odds on offer, so there is definitely room for improvement in this regard!

Southern Cross Bet Summary & Verdict

In general, like any bookmaker, it's clear that Southern CrossBet has both positive and negative aspects in its overall offering. However, what's important to you as a punter will vary, and while some of these drawbacks may be a deal-breaker for some, they may not be significant for others.

Overall, though, I think Southern Cross Bet is a decent bookmaker, and despite some drawbacks, it's a solid choice that should satisfy many punters out there!

Notable Southern CrossBet Rankings

  • Betting Variety ⭐⭐⭐⭐ (3.0)
    Southern CrossBet offers a fairly decent selection of sports and racing options, although they could definitely benefit from offering some more markets for individual events.
  • Platform Experience⭐⭐⭐⭐ (3.5)
    More than decent! I have found that the Southern CrossBet app and website are easy to navigate through, and have quick loading times, with minimal instances of crashing.
  • Customer Support⭐⭐⭐⭐⭐ (3.5)
    I was quite impressed with the Southern Cross Bet offering here! Having a live chat function, a phone support line and an email support contact all on offer is great to see, and the fact that I have found agents to be friendly and helpful is always a bonus!
  • Banking Options⭐⭐⭐⭐⭐ (3)
    While Southern CrossBet offers a variety of the more common banking options, there is nonetheless room for improvement in this space. A PayPal deposit option, for example, could go a long way to making this offering a top one across the industry!
  • Payout Speed⭐⭐⭐⭐ (3.5)
    Fairly decent! I have found that the Southern CrossBet withdrawal time typically takes between 1-3 business days and I would say that this is around the industry average. 
  • Security⭐⭐⭐⭐⭐ (5.0)
    Southern CrossBet has a solid reputation in terms of paying out winning bets and as a member of the NSW Bookmaker's Co-Operative, punters can have peace of mind that their bets will be honoured and paid out as expected! 

Sports Offering with Southern CrossBet Australia

With regard to their sports offering, Southern CrossBet features a decent 18+ different sports that users can punt on! On top of this, inside these sports, I have found that Southern CrossBet offers a decent number of competitions and leagues for their users to explore. Basketball fans, for example, will have a variety of options to choose from, such as the local NBL and the NBA, as well as less well-known leagues like the Korean NBL and the German Bundesliga.

And while it is true that Southern CrossBet offers a wide range of sports and competitions for users to bet on, such as Soccer and some of its competitions like the A-League and the EPL, it is nonetheless important to note that there may be a limited number of markets available within these competitions. For example, based on my experience, Southern Cross Bet tends to offer a limited number of markets for individual games within the NBA competition, with around 10-20 markets per game. This is in contrast to other bookmakers, where I have seen some offering around 200-300 markets for the same game! 

Moving on, I also want to mention that, at the time of writing, I have found that Southern Cross Bet does not offer a Same-Game-Multi feature. Unfortunately, I do think this is a bit of a knock against their overall sports offering, and this is because of how popular this feature has become. Hopefully, in the near future, Southern CrossBet will look to implement this feature, as it could really help to round out their sports offering in my view!

All in all, however, I believe that the sports offered by Southern CrossBet are fairly decent, and I would probably put them somewhere in the middle of the pack in this space!

Racing Offering with Southern CrossBet

Onto the racing aspect, I have found that Southern Cross Bet presents a decent offering in this space! To start with, locating events on the Southern CrossBet app or website is convenient as users can easily access the 'Next Up' races on the homepage, or they can select the 'Racing' button at the top of their screens on the desktop site (or bottom of their screens when on the app).

When a user presses the ‘Racing’ button, for example, this will take them to a page with all race meetings on that particular day. And as you can see in the screenshot below, users will be presented with the option to toggle between days, where they can view results from previous days, or they can alternatively view race meetings on future days.

From here, the next step is to locate the race event you are interested in on the Southern Cross Bet platform, and once you have done this, you will be presented with various race information specific to that event, as well as a few different ways with which you can punt on that event!

As you can see in the screenshot below, Southern CrossBet users will find plenty of race information when viewing a particular race event, and this information includes, but is not limited to, track conditions, track distance, a form guide and more! As well as this, punters will also be greeted with a few different options in terms of how they can bet on the race in question.

For example, users can make a Win/Place bet, a Middle TOTE bet, a First Four bet or some sort of exotic bet that is also offered with Southern Cross Bet like an Exacta or a Quadrella, and in order to actually place your desired bet, a user will simply need to click on the odds associated with that runner and follow the prompts from there.

And in terms of these betting options on offer with Southern Cross Bet, I have personally found that the offering in this space regarding different bet types and markets available is more than impressive! I would personally rank this Southern Cross Bet offering in the top half of Aussie bookies out there! 

Southern CrossBet Australia Markets & Bet Types

Ok! We have discussed the sports and racing options provided by Southern CrossBet, but what about the available markets and types of bets within these sports and races? Let's take a deeper look:

Betting Markets Available with Southern CrossBet:

  • Exotic markets
  • Margin markets
  • Handicap markets
  • Odd/Even markets
  • Win/Place markets
  • Player Prop markets
  • Over/Under markets
  • Correct Score markets
  • Both Teams to Score markets
  • Quarter/Half/Innings markets

Bet Types Available with Southern CrossBet:

  • Single bets
  • System bets (doubles, trebles, etc.)

Southern CrossBet App & Website

In terms of the Southern CrossBet platform, and the app more specifically, this can be downloaded on both iOS and Android devices from the App Store or Google Play Store respectively.

Before using Southern CrossBet, users must create an account. In my experience, this process is quick. To create an account on the Southern Cross Bet website, simply click on the 'Join' button located in the top right corner.

From here, as you see in the screenshot below, simply enter some personal information and select the ‘Go To Step 2’ button which will then take you to the ‘Account Information’ section.

As before, enter the required account information, and follow the prompts to review and confirm your details. Once this is done, your account will be created, allowing you to access and use the Southern CrossBet app or website!
Once you have created your account, it will then be time to start browsing through the Southern Cross Bet platform! And in terms of the Southern CrossBet app specifically, I have found that it mimics the appearance of the website, albeit on a smaller scale to cater for the screen size of a mobile device.

As shown above, the homepage has a simple design, making it easy for users to navigate the platform and find what they are looking for! Adding onto this, I have personally found that both the Southern CrossBet app and website have minimal lag or crashing, and this is always a plus for users!

All in all, I would say that the Southern Cross Bet platform, whether through their desktop site or through the Southern CrossBet app, is a more than solid one! Users can easily locate what they are looking for, and they can also do it in quick time!

Customer Support with Southern Cross Bet Australia

Phone Line [7:30am-10pm]Phone Support: (02) 63 344 311
Email Support [7:30am-10pm]General Enquiries: [email protected]
Live Chat Function [7:30am-10pm]Accessible via a ‘Contact’ button toward the top (or bottom) of the Southern CrossBet platform

All right! Now that you have familiarised yourself with the Southern CrossBet platform, you may be wondering about the options available for contacting customer support. If that is the case, you have come to the right place to learn more!

As you can see in the table above, Southern Cross Bet offers both phone and email support as well as a live chat function, with all options being available from 7:30am-10pm, each day of the week.

And in terms of actually accessing these customer support options, as you can see in the screenshot below, you can select the 'Contact' button on the top of the Southern Cross Bet homepage from the website. Alternatively, on the Southern CrossBet app, simply click on the drop-down icon in the top left corner of the screen and scroll down to find the 'Live Chat' or 'Contact' button.

Once you have done this, you will be greeted with the Southern CrossBet contact page, as you can see below, on either the Southern CrossBet app or website. 

From here, you can simply choose your preferred option and follow the prompts to get in contact with Southern CrossBet support and you should be connected with an agent shortly after. And in speaking of support agents, I have personally found that customer service agents are rather friendly and helpful with Southern Cross Bet, and this is, of course, a positive for all users out there! 

Southern CrossBet Banking & Payment

DepositingCredit/Debit Card, POLi, Bank Transfer
WithdrawingCredit/Debit Card, Bank Transfer

In terms of banking with Southern Cross Bet, I feel as though the offering in this space is not terrible, however, there is certainly room for improvement! As you can see in the table above, Southern CrossBet features 3 different depositing options and only 2 different withdrawal options.

I feel as though Southern CrossBet could really benefit from the addition of a deposit option or 2 in this context. For example, adding both a PayPal and an eWallet option could go a long way to improving the offering in this space, and enticing customers to bet with Southern CrossBet!

However, regarding the existing Southern CrossBet offering in this space, I have found that depositing is a quick, and typically instant process, while withdrawing may take a bit longer, usually between 1-3 business days to complete.

In terms of actually accessing the banking section on Southern CrossBet, simply press on the 'Depositing & Withdrawing' button toward the top right of your screen, as you can see in the image below. Then, users will find a 'banking' or 'deposit/withdrawal' option, which they should select and follow the prompts.

Overall, I would say that the banking processes at Southern CrossBet are sufficient and should be enough for most users out there, although it would definitely be beneficial to have more deposit and withdrawal options in order to improve the offering in this space!

Bonuses with Southern Cross Bet Australia

It is important to note that there are strict laws in Australia that regulate promotions for betting sites. As a result, Southern CrossBet is not able to advertise promotions to Australian users without an account.

However, simply click on the image below to log in to Southern CrossBet Australia and start utilising their promotions on offer!

Is Southern CrossBet legit?

Absolutely! At MyBettingAustralia, we only review and compare legal betting sites, so you can be sure that the sites we recommend are safe and legitimate!

In terms of Southern Cross Bet Australia, they currently hold a gambling license with the NSW Government, and as a result, they are regulated by Liquor and Gaming NSW. As well as this, Southern CrossBet is a member of the NSW Bookmaker’s Co-Operative and this is an association that effectively guarantees payment of all winning bets placed with their members.

Is Southern Cross Bet your best bet?

While I cannot give a definitive answer, what I can say is that the Southern CrossBet bookmaker appears to be a strong option that should meet the needs of many bettors out there! Like all bookmakers though, and as we have seen in this Southern Cross Bet review, this bookie has both strengths and weaknesses in its offerings, but the significance of these will ultimately vary depending on the individual punter's preferences.

And so, at the end of the day, the choice of a bookmaker is a personal decision for each punter, and with that in mind, I am here to assist you in making that decision! So, to help you with that, you can check out the other bookmaker reviews that we've conducted here at MyBettingAustralia by simply clicking here!

FAQs about Southern Cross Bet Australia

Who are SouthernCrossBet.com.au?

Southern CrossBet is effectively a bookmaker, and what this means is that they are a company that accepts bets on the outcome of sporting events, horse and dog races, political elections and other events. Some bookmakers operate exclusively online, while others have physical locations. In some countries, online bookmakers are regulated and licensed, while in others they operate in a grey area or are illegal. Southern CrossBet falls into the former category here in Australia

Why is Southern Cross Bet a good betting site?

This is ultimately a personal question in my view, as many punters will like different bookmakers for many different reasons! However, I will say that I think the user experience punters receive when on the Southern Cross Bet platform makes for a really good starting point, and right off the bat I think this has left plenty of punters impressed with the Southern CrossBet bookie! 

Who owns Southern Cross Bet?

Southern Cross Bet is owned and run by Mark Johnston, a bookmaker with over 17 years of experience. Johnston comes from a family of bookmakers, with his parents Allan and Robyn having been in the industry for over four decades! 

What is the minimum bet I can place on the Southern Cross Bet platform?

The minimum stake that a customer can place on any bet on the Southern Cross Bet platform is $1.00